A Tribute to UnityPoint Health Volunteers – Trinity Regional Medical Center | News, Sports, Jobs

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Volunteer Donna Bryan appreciates how everyone is so friendly, helpful and welcoming. She is excited to give back after being blessed with years of employment.

With Volunteer Appreciation Week kicking off this Sunday, we want to thank our amazing volunteers. They give of their time and heart, while playing a vital role in helping employees, patients and guests at UnityPoint Health – Trinity Regional Medical Center.

When you arrive at the hospital, the first person to greet you is probably one of our volunteers. They are ready to assist patients with appointments and escort guests to their loved ones on the hospital floor. You’ll find volunteers in Trinity’s gift shop – changing window displays or delivering flowers and gifts. While other volunteers assist patients after procedures or treatments, including those at Day Surgery or the Norma Schmoker Cancer Center. We also have volunteers who assist employees by providing patients with a warm comforting snack, drink or blanket. As well as volunteers to help with lab work from clinics, infection control by wiping down wheelchairs and other high-traffic areas, and calling people at home through the telecare program.

Our volunteers are of all ages and come from all walks of life, from high school and college students interested in a career in healthcare to retirees who want to stay active, while sharing compassion and experience. No matter their background or experience, our volunteers strive to make a difference in the lives of those around them. Each volunteer has a meaningful and stimulating mission. They are able to share their talents and skills in almost all areas of the hospital. They create a positive and friendly environment and help our patients feel a higher level of warmth and care.

Volunteering allows individuals to meet new friends, with similar interests, while serving and giving back. While there are many different reasons someone chooses to volunteer – to give back to their community, support a specific cause, or make a difference – no matter their reason, they make a difference. They really touch the lives of others – staff, patients, visitors and other volunteers – while interacting with these people.

In addition, our volunteers provide unparalleled support by any monetary means. They are compassionate, driven, and provide great ideas and insights. They dedicate their time to helping others in our organization and our community. The time they give helps provide a safe and welcoming space for our patients, guests and staff for years to come. They are invaluable to us and truly touch the lives of others as they spend their days in the hospital. Their dedication and commitment are sincerely appreciated.

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Volunteer Kap Linder enjoys helping people and being part of the Trinity team.

To show our appreciation for their dedication and commitment, we offer many benefits. On the day they volunteer, these individuals receive a free meal in the cafeteria and a 20% discount at the Trinity Gift Shop. Volunteers are encouraged to participate in employee appreciation events and can attend the annual volunteer recognition event.

We also recognize our volunteers with pins and certificates. You can see how long a volunteer has worked at the hospital by counting the number of pins they have on their signature blue vests.

And as an extension of our team, they go through the same process as our employees – filling out a volunteer application, having an interview, a reference and a background check. New volunteers attend employee orientation and then learn the job by shadowing a trained and experienced volunteer.

We are fortunate to have an exceptional group of volunteers and an exceptional auxiliary who support his efforts to improve the health of our community. If you know a volunteer, be sure to thank them warmly for their time and dedication to helping our organization and our community thrive.

To learn more about our volunteer program, please contact Connie Springer, Volunteer Coordinator, at (515)-574-6566 or me, Alison Hanna, Volunteer and Guest Services Manager, at (515) 574-6099.

Alison Hanna is Manager of Volunteer and Guest Services at UnityPoint Health – Trinity Regional Medical Center.


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