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NAEMT Award – EMS Career Service of the Year at Pafford Medical Services

Posted: October 20, 2021 at 9:30 a.m. EDT|Update: 5 hours ago

HOPE, Arche., 20 October 2021 / PRNewswire / –


Pafford Medical Services Receives 2021 EMS Career Service of the Year Award

Jamie Pafford-Gresham — at the center of the pandemic and making a difference for thousands of people.

Pafford Medical Services, headquartered at Hope, Arkansas, received the Dick Ferneau Award for Career Service of the Year from the National Association of EMTs (NAEMT) at the NAEMT General Assembly of Members and at the EMS World EXPO Opening Ceremony at Georgia World Congress Center on October 5, 2021. This prestigious award recognizes the exceptional performance of a paid EMS service.


Jamie Pafford-Gresham — at the center of the pandemic and making a difference for thousands of people.

At first glance, Jamie Pafford-Gresham is an unlikely CEO of a medical services company headquartered in the heart of Southeastern United States. Jamie is young. But, she is knowledgeable, articulate and motivated, good qualities for the head of a company that spans five states from eighty centers of operations. Its 1,400 employees include paramedics, paramedics, doctors, nurses, dispatchers and a large number of support staff who serve clients and patients from 200 ground ambulances, fixed and rotary wing ambulances , marine vessels and medical clinics in the United States and the United States. The Virgin Islands.

What sets Jamie apart from other leaders in the EMS industry?
This month on October 5 in Atlanta, Jamie accepted the Dick Ferneau EMS Career Service of the Year award from the National Association of Emergency Medical Services for 2021, recognizing the outstanding performance of a paid ambulance service.

His parents founded the company in 1967. As the head of Pafford Medical Services in 2008, his vision made the organization one of the best private ambulance services in the country.

Jamie is known and respected by members of Congress, supporting historic efforts to garner congressional support for the national safety net provided by the private ambulance industry. After serving as Secretary of the American Ambulance Association after holding a long-term leadership role chairing and co-chairing the AAA Government Affairs Committee, Jamie has been an active member of the Board of Directors since 1996. .

What can Jamie tell you about his journey?
EMS is a difficult job. The spotlight on first responders and healthcare workers struggling with the weight of Covid-19 is just the latest chapter in delivering 24/7 advanced mobile life-saving assistance to people of all horizons.


Response to Covid-19
At the onset of the pandemic, Pafford took aggressive steps to ensure sufficient PPE resources for clinical and support staff. In anticipation of further local outbreaks of COVID-19 in 2021, Pafford recognized that the best way to ensure continuity of care, as well as the safety of the crew, was to establish his own medical clinic in Hope, AR. Now, Pafford crews and their families receive medical attention, as needed, to ensure the health and safety of all responders. Along with this effort, the clinic also offers monoclonal antibody treatments to COVID-positive residents living in their home. Hope service area.

Disaster deployment
Responding to an urgent demand from EMS providers in the US Virgin Islands following Hurricanes Maria and Irma in 2017, Pafford first set up its USVI operations in Sainte-Croix. In September 2021, after evaluating the options available, Pafford chartered two Airbus 300 planes to transport approximately 125 paramedics, paramedics, nurses, doctors, respiratory therapists and pharmacists on each plane to the USVI to treat people in communities devastated by COVID- 19 of the USVI. They continue to serve there to this day.

Floating healthcare
Pafford stations paramedics, medics, and nurses aboard Army Corps of Engineers ships that ply the Mississippi River and its waterways, keeping them open for all types of boats and barges. Pafford’s specially trained healthcare professionals live on these ships, occupying medical clinics on board for any medical emergency or epidemic.

Increased demand for medical helicopters and fixed-wing air ambulances
Pafford’s three medical helicopters and four fixed-wing air ambulances have performed double duty over the past 12 months due to the unavailability of local hospital beds. The aircraft meets the immediate needs of critically ill or injured patients for sophisticated hospital care, even if they have to be transferred long distances to obtain the level of care required. Pafford Hobbs clay (Chief Operating Officer) is available to speak specifically about his experience helping a friend’s son, who was on the verge of death of COVID, find a bed in Chicago hundreds of kilometers from his Hope, AR residence. Now, months after his fixed-wing air ambulance flight from Pafford to Chicago, this patient, a young husband and father of two, was recently released from the hospital.

The family legacy of Pafford Medical Services now sees three generations of family members choosing careers in EMS.
Learn what it’s like to grow up in an “ambulance”. The founders of Pafford Medical Services created their company, Pafford Ambulance in Magnolia, Arkansas, in 1967. Since 2008, their children, Jamie, Greg and John, have become owners and have developed and grown the business. Jamie’s daughter, Suzie, and son Garrett, full-time employees of the company, have achieved their EMT certification. Brother that of Greg Pafford son, Alex, Pafford just entered the EMS field this month working for the company.

We encourage you to learn more about Pafford medical services and to present Jamie Pafford-Gresham for your publication or program. Please visit for more info, photos, a B roll of Jamie’s acceptance speech and the first reactions after the award, and more.

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