Shanghai Lockdown Q&A: Medical Services

Q: How will emergency medical needs be met for special cases, such as pregnant women and people on haemodialysis, radiotherapy and chemotherapy?

A: The Shanghai Health Commission has asked all medical institutions in Shanghai to suspend their general specialist outpatient services during the gradual lockdown. But their key departments and services, such as emergency departments, fever clinics, hemodialysis, intensive care, obstetrics, pediatrics, radiation therapy, chemotherapy and inpatient treatment will operate normally.

Meanwhile, designated medical institutions in each district should organize dedicated lines for field medical inquiries.

Q: As public transport services including taxis and buses have been suspended, can people in need call the 120 ambulance hotline?

A: For critically ill patients who require medical treatment, ward committees in their sub-districts, towns or villages should call the 120 hotline to arrange ambulances. They should also report patient information to designated medical facilities to give them time to prepare.

For other patients, neighborhood committees will relay their information to designated medical institutions, which will organize special vehicles to transfer them to a “closed circuit”.

Q: During the new screening campaign, is the daily distribution of drugs still guaranteed?

A: In terms of daily distribution needs for people with chronic diseases, all primary medical institutions will improve the family medicine system.

They will meet the requirements for managing long-term medication prescriptions for people with chronic conditions, while community health centers will provide relevant services.

Q: How are nucleic acid tests organized in containment zones?

A: In this round of screening, nucleic acid tests will be administered in turn in two different areas. From March 28 at 5 a.m. to April 1 at 5 a.m., Pudong will be closed for four days and nucleic acid testing will be conducted twice with an interval of at least 24 hours.

From 3 a.m. on April 1 to 3 a.m. on April 5, Puxi will be closed for four days, and nucleic acid testing will also be conducted twice with an interval of at least 24 hours.

From March 28 to April 1, quarantine measures for key Puxi sub-districts and towns will continue while people in low-risk areas (who have not yet been quarantined) will receive self-testing. of antigen.

If you don’t receive a nucleic acid test, your health code will turn yellow, making it difficult to enter many places. Those who refuse to do so and do not have appropriate reasons, people who obstruct pandemic prevention and control, and those who cause other serious consequences will be punished by law.

Register in advance for the nucleic acid testing service on the “Health Cloud” app and save a screenshot of your code. You can also use it to help seniors and children enroll. When you get tested, please show the QR code on a bright screen and ask the medical staff to scan the code. Results can be found with Suishenban app, Health Cloud or WeChat mini program.